Application Specialist

What this Opportunity Offers

·       Be a part of an international and innovative company offering the # 1 best FT-NIR solutions system in the world.

·       Unique growth opportunity in a Scandinavian empowering company.

·       Great colleagues, who are passionate about Q-Interline’s success.

·       A culture that emphasizes a healthy work/life balance

·       Competitive salary and benefits

Who are you?

·       Are you passionate about supporting customers and providing high-tech solutions?

·       Do you enjoy troubleshooting problems and finding unique solutions?

·       Excited about becoming an important player in your team, throughout the company and for Q-Interline's continued growth journey?

Job Description

Q-Interline is a rapidly growing international company with sales in over 40 countries and subsidiaries in Germany, France, the UK, and the USA. Founded in Denmark in 1996, we specialize in FT-NIR technology, serving customers in food, dairy, and agriculture to ensure quality and efficient production. Learn more at www.q-interline.com.

We are seeking an analytical, customer-focused Application Specialist based in Milwaukee, Wisconsin. In this role, you will provide technical support for new and existing customers in the US market and be a key part of the sales process. You will work in an entrepreneurial environment, making a direct impact on the company.

The ideal candidate will have a science-based education, expertise in spectroscopy, and strong IT skills. Knowledge of analytical chemistry and data work is essential. Excellent communication skills are crucial, as customers are key to Q-Interline's success. You should enjoy working in a dynamic team, with tasks that may change quickly. This role reports to the Business Unit Manager, with 30-50 travel days per year, including trips to Denmark.

Role

Key Responsibilities & Tasks

·       Installation of NIR applications in food, dairy and agricultural industries.

·       Development and updating of global and customer-specific calibration models.

·       Monitoring, support and troubleshooting of NIR installations including hardware and software. Support can be carried out online or at our customer's premises. 

·       Demonstration of our analytical solutions for at-line and in-line to potential new customers.

·       Participation in proof-of-concept projects with customers.

Your Profile

Your Education & Work Experience

·       Bachelor’s degree in food science, dairy science, engineering or similar field (preferred)

·       In-depth knowledge of spectroscopy.

·       Alternatively, you have worked in the field in a similar position, where you have gained experience with spectroscopy, NIR technology and chemometrics.

·       Strong IT skills. 

·       Excellent customer service and communication skills.

Your Skills & Personality Characteristics

·       Positive mindset and solution-oriented, always with the customers in focus.

·       Flexible and proactive, seize the tasks and take full ownership until the solution is found.

·       A true team player: motivated by being part of a non-hierarchical Scandinavian company

·       Outstanding communication skills, both verbal and written; ability to interface and gain trust cross-functionally internally as well as externally.

·       Drive and self-motivation. Should be able to work independently with minimal direction.

Additional details

This is a hybrid position based in Northwest Milwaukee, WI, with flexibility to work remotely. Office presence is required as needed to perform the job effectively.

Q-Interline offers a healthy work-life balance and encourages employees' personal interests. As part of a growing international company, there are opportunities for career growth and role development. We foster a strong team culture, creating social bonds and enjoying working together toward common goals.

This is a full-time salaried role with benefits. Compensation depends on the role, level, and location. If you're interested, please submit your application and resume. For questions, contact info.us@q-interline.com. We look forward to hearing from you!