Apartment Assistant Community Manager

MUST HAVE MULTIFAMILY INDUSTRY EXPERIENCE- BILINGUAL PREFERRED - DALLAS TX

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Must have experience as an Apartment Assistant Manager :

The Assistant Property Manager reports to and is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and support

Duties / Responsibilities :

• In the absence of the Property Manager, the Assistant Property Manager oversees the office and shall become responsible for all funds about the property and must ensure daily bank deposits are made.
• Supports, coordinates, and facilitates leasing, resident retention, concessions, and customer service activities.
• Performs leasing of units, including generating traffic and responding to telephone and internet inquiries.
• Negotiates new leases and renewals per specifications of the property owner and Property Manager. Maintains resident files. Ensures timely move-in for new residents.
• Always displays a friendly and courteous attitude towards residents, clients, and guests. Maintains and promotes a positive attitude with other employees. Contributes and acts as a team player.
• Provides satisfactory results to current residents regarding maintenance requests, resident call-backs to check on maintenance work performed, and assists with ordering parts, supplies, and services within budget. Returns after-hour call duties as required.
• Collects rent from residents and posts into Resman software.
• Gathers information and completes reports promptly, including computation reports, move-out reports, vacancy reports, traffic reports, market surveys, and weekly activity reports.
• Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period.
• Distributes renewal notices to current residents.
• Assists with resolving resident issues and complaints.
• Assists with planning and attending social and other community events for residents.
• Ensures adherence to policies and safety rules; complies with policies for reporting incidents.
• Inspect vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and ensure quality property aesthetics.
• Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
• Process purchase orders and invoices and send them to accounting.
• Always display a friendly and courteous attitude with other employees. Never confronts a supervisor or other employee in front of residents.
• Performs other job duties as assigned by the Property Manager or operations to meet the needs of the business.

Skills / Abilities :

Administrative Requirements :

High school diploma, GED, or equivalent.

Disclaimer : This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice.

Salary : $17 - $22