What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at Q2SS?
Q2 Strategies is conducting a search for a fast-growing public safety tech firm seeking to hire an Accounts Receivable Collections Specialist in Atlanta, GA!
Contract Duration: 3-6 months
Job Summary:
Reporting to the Assistant Controller, the Accounts Receivable Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from clients or customers. This role requires strong communication and negotiation skills, attention to detail, and the ability to work independently to meet collection targets and ensure timely payments.
Key Responsibilities:
- Monitor accounts to identify overdue payments.
- Contact customers via phone and email to follow up on outstanding invoices.
- Work with AR Specialists to resolve billing issues and disputes to facilitate prompt payment.
- Maintain accurate records of collection activity in the system.
- Prepare and send statements of accounts to clients.
- Collaborate with internal departments (e.g., sales, customer service) to resolve discrepancies.
- Recommend accounts for escalation or legal action when necessary.
- Meet monthly and quarterly collection goals and KPIs.
- Reconcile customer accounts.
- Assist in preparing reports on aging receivables and collection status.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Finance, Accounting, or related field preferred.
- Proven experience as a Collections Specialist or similar role.
- Strong communication, negotiation, and problem-solving skills.
- Proficiency with Microsoft Office and accounting/ERP systems (e.g., SAP, QuickBooks, NetSuite).
- Ability to handle high call volumes and work in a fast-paced environment.
- Detail-oriented and highly organized.