What are the responsibilities and job description for the Operational Excellence Coach-Bilingual position at QAD, Inc.?
The OpEx Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director have practical experience of delivering CI in plants and believe in leadingthroughdoing. They work directly with customers shop floor staff frontline leaders CI directors and Clevel executives to achieve both significant personal growth and tremendous productivity gains.
Before applying please read below :
This position is Full Time Exempt Remote based on the West Coast of the United States and required to travel 42 weeks Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations in the Western Region of the US up to 80% as needed.
Bilingual in English and Spanish is required.
Responsibilities
- Oversees and coaches 57 customers at a time
- Trains customers on workflows inside Redzone software through multiple 90day onsite deployments
- Facilitates shopfloor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
- Tracks performance data and customer uplifts throughout the deployment
- Leads process improvement and kaizen activities for customers
- Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
- Facilitates remote weekly customer progress meetings
- Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
- Manages project schedules with customers
- Provides Success Assessments upon project completion
- Delivers executive overviews and provides customers with information related to all Redzone programs
- Troubleshoots customer technical issues as needed
- Supports customer identification of next steps in their Redzone journey
- Other duties as assigned
Qualifications : Required Skills
Education / Experience
Additional Information :
Compensation Package :
About QAD and QAD Redzone :
QAD Inc. is a leading provider of adaptive cloudbased enterprise software and services for global manufacturing companies. Global manufacturers face everincreasing disruption caused by technologydriven innovation and changing consumer preferences. In order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.
QAD Redzone helps to enable QADs vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals creating resilience in the face of disruption.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
LIRemote
Remote Work : Employment Type :
Fulltime
Key Skills
Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill
Vacancy : 1
