What are the responsibilities and job description for the Inside Parts Sales position at Qadco Napa Auto Parts?
NAPA AUTO PARTS Sales Support Employees are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers. Our Know How is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality and service.
- Provide exceptional customer service to all store customers
- Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering
- Handle cash, credit card, and other purchasing transactions
- Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders
- Pull and prepare inventory orders for customer pick up or delivery
- Operate the electronic and paper cataloging system to retrieve up to date parts information
- Effectively communicate features, benefits, and warranty policy information to customers
- Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
*Be key point for handling and processing customer returns.
*Assist with daily operational and housekeeping tasks.
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
Schedule:
- 10 hour shift
- 8 hour shift
Application Question(s):
- Are you willing to take a drug screen and background check?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Automotive parts sales: 1 year (Preferred)
Work Location: In person
Salary : $12
