What are the responsibilities and job description for the Cafe Manager position at Qahwah House?
Job description
Qahwah House is seeking an experienced cafe manager for our new Dearborn location. The ideal candidate will be self-motivated, passionate, and well equipped to deal with a variety of scenarios that come up in a customer service environment. Must be able to lead and manage a team.
Duties & Responsibilities
- Leading and training employees.
- Maintain Qahwah House’s quality standards for food, beverages, and service.
- Manage and order inventory.
- Oversee day-to-day operations.
- Create weekly staffing schedules.
- Address customer concerns and ensure a positive customer experience.
- Monitor and manage the store’s budget.
- Maintain a clean store and ensure compliance with local health department standards.
Required Knowledge, Skills and Abilities
- Minimum 2 years of experience in cafe or restaurant management.
- Arabic speaking (preferred).
- Ability to lead and motivate staff.
- Passionate about fostering a positive coffee experience for customers.
- Ability to multitask and stay organized during busy times.
- Effective decision making skills.
- Strong communication and interpersonal skills.
- Ability to work long hours.
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- Health insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $35,000