Assistant Manager

Quality Automotive Services, a Valvoline Instant Oil Change (VIOC) franchisee, offers opportunities for growth in a fast-paced environment. Discover how you can contribute to our success! Apply today!

Job Overview:

As the Assistant Service Center Manager at Valvoline Instant Oil Change (VIOC), you will play a pivotal role in assisting in managing one of our nationwide service centers. This role focuses on delivering exceptional customer service while carrying out preventative maintenance on vehicles. Responsibilities include changing oil, checking and refilling fluids, rotating tires, testing and replacing batteries, as well as inspecting and replacing lights and wipers.

Key Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

• Supervising and mentoring all Service Technicians

• Providing service training to new Technicians

• Helping the Service Center Manager to find solutions for customer service

• Provide superior customer service leadership

• Running inventory, scheduling, and payroll as business elements of the service center

• Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment

• Open and/or close the service center under the specific direction of the Service Center Manager

• Follow company policies and procedures as outlined in the Standard Operating

• Core duties and responsibilities include the following. Other duties may be assigned.

• Perform vehicle inspections in required states. Safety or Emissions

• Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.

• Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.

• Test electronic computer components in automobiles to ensure proper operation. Tune automobile engines to ensure proper and efficient functioning

• Install or repair air conditioners and service components, such as compressors, condensers, and controls.

• Repair, replace, or adjust defective fuel filters.

• Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.

• Rotate, test, and repair or replace tires.

Knowledge, Skills, and Abilities Required:

• Effective interpersonal, oral, and written communication skills

• Knowledge of cash, facility, and safety control policies and practices

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Pass Tech, Certified Tech, SR tech, and ASCM training classes to become an ASCM.

Work Environment:

This role involves working in a shop environment where employees are required to stand for extended periods, climb stairs, and occasionally lift up to 50 pounds. The job requires mobility to crouch, bend, twist, and work with hands above the head. Employees should be comfortable working in a non-climate-controlled setting, with occasional exposure to fumes and loud noises. Flexibility for open scheduling is also required.

Why Youll Love Working With Us:

• Hands-On Learning: Gain valuable experience and training in automotive service with paid training that ensures youre equipped with the skills you need to thrive and advance within our company.

• Career Growth: Were committed to fostering your professional development. With clear pathways for advancement, we support your ambitions and help you achieve your career goals.

• Bonus Opportunities: Your dedication is rewarded with performance-based bonuses, recognizing and celebrating your contributions to our collective success.

• Comprehensive Benefits Package: We care about your overall well-being and offer a robust benefits package including:

  • Medical, Dental, and Vision Insurance

  • Basic and Optional Life Insurance and AD&D Coverage

  • Voluntary Short-Term Disability Coverage

  • Voluntary Accident Plan

  • 401(k) Savings Plan

  • Employee Assistance Program (EAP)

  • DailyPay Option

  • Visa Vault Payroll Card Option

  • Employee Discount

We look forward to seeing the contributions you'll bring to our team and our continued success.

Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.