What are the responsibilities and job description for the Senior Claims Specialist position at QBE Insurance?
Primary Details
Time Type: Full time
Worker Type: Employee
Senior Claims Specialist
The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support.
Your New Role:
Preferred Work Experience includes:
Benefits
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills:
Analytical Thinking, Claims Settlement, Coaching, Critical Thinking, Detail-Oriented, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Regulatory Compliance, Risk Management, Stakeholder Management, Technical Support
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Time Type: Full time
Worker Type: Employee
Senior Claims Specialist
- Location: USA – NY – New York
- Work Arrangement: Hybrid
- The salary range for this role is: $80,000 - $150,000
The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support.
Your New Role:
- Provide technical guidance and analysis for complex and high-value claims with a focus on First Party Auto Physical Damage, Total Loss, Heavy Equipment and PIP.
- Assist in implementing and maintaining claims management strategies.
- Maintain comprehensive knowledge of insurance guidelines and policies.
- Build and maintain relationships with stakeholders.
- Manage a portfolio of complex or high-value claims.
- Act as an escalation point for customer complaints.
- Provide senior technical expertise and mentoring for team development.
- Engage with the team to encourage partner relationships.
- Support process improvement through negotiation and dispute resolution.
- Participate in and present claims during claims reviews with insured and brokers
Preferred Work Experience includes:
- Relevant experience of no less than 15 years claims experience in First Party Auto Physical Damage, Total Loss, Heavy Equipment and PIP.
- Management of complex and/or high value claims.
- Involvement with relevant industry groups
- Tertiary Degree or equivalent combination of education and work experience.
Benefits
- Hybrid Working – a mix of working from home and in the office.
- 22 weeks of paid leave depending on the circumstances in growing your family with 12 of those weeks available to all parents, on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being Programs: Enjoy monthly Guided Meditations and a Well-being Rebate Program for gym memberships, fitness programs, and more.
- Tuition Reimbursement for continuing education through certifications, external professional development and degree related college courses.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills:
Analytical Thinking, Claims Settlement, Coaching, Critical Thinking, Detail-Oriented, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Regulatory Compliance, Risk Management, Stakeholder Management, Technical Support
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Salary : $80,000 - $150,000
