What are the responsibilities and job description for the Service Technician position at QC Supply?
Who are we, really?
Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebraska. QC Supply was founded in 1982 with the simple goal of helping people grow, and 40 years later, that's still at the heart of what we do. With our home base remaining in Schuyler, we went from a small-town operation to a nationwide distributor by boldly supporting the future of farming.
We care about the growers and supporting our industry.
Your work is more than just a job. It's a lifestyle, and we're dedicated to matching their commitment. Got a question that needs answering? We've got the answer; stop by one of our locations or call our live Customer Service Team. Is there a problem that needs fixing? We'll discover solutions alongside you. At QC Supply, we have the support, service, and products for today and tomorrow's needs.
Growing out of a garage and into 20 locations, three regional distribution centers, local service departments, and a US-based call center takes grit. Farmers take pride in their farm. We take pride in our commitment to personalized care. Because at the end of the day, this is all about providing farmers solutions and creating lasting partnerships.
Our Service Technicians are skilled professionals responsible for providing technical sales, service and repair. By troubleshooting, installing, maintaining, and selling products found on poultry farms of all sizes.
Role and Responsibilities
- Perform maintenance and repairs on feed, water, ventilation, and electronic systems within livestock and horticulture facilities
- Adhere to all bio-security rules & regulations-for the health and safety of the animals and staff
- Identify and perform preventative maintenance issues at customer sites to avoid future operational failures
- Participate with other team members in sharing after-hours / weekend on-call rotation
- Safely travel to work on equipment in the field as well as in QC branches
- Maintain high level of cleanliness and accountability of vehicles, inventory, tools, and equipment
- Assist with scheduling repair appointments with clients
- Read and interpret technical manuals, schematics, and factory instructions
- Use computer and other technologies to investigate and repair equipment, maintain records of the repair, and perform invoicing
- Complete service reports, timecards, and order parts timely and accurately
Qualifications and Education Requirements
Preferred Skills
Benefits (Full time roles only)
Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid time off (PTO), paid holidays, and 401k match available after eligibility requirements are met.
AAP / EEO Statement
QC Supply is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
