What are the responsibilities and job description for the Entry Level Customer Service Representative position at QCC?
Our client is looking to fill an immediate need for an Entry-Level Customer Service Representative to join their expanding firm. In this role, you'll be at the forefront of customer interactions, building lasting relationships and contributing to the growth of the company. This position offers paid training and opportunities for career advancement. If you’re passionate, driven, and eager to start a rewarding career, we want you on our team!
Key Responsibilities:
- Engage with customers in a friendly, professional, and approachable manner to ensure a positive experience.
- Address customer inquiries, provide detailed information, and resolve any issues to maintain high satisfaction levels.
- Collaborate with marketing, sales, and management teams to help achieve company goals.
- Contribute to a positive, competitive team environment by actively participating and supporting your colleagues.
- Participate in paid training sessions to develop comprehensive product knowledge and customer service expertise.
- Actively seek opportunities for personal and professional growth and advancement within the company.
- Contribute to sales and marketing objectives to help exceed company targets and ensure continued success.
- Maintain a results-oriented focus, consistently looking for ways to improve performance.
Qualifications:
- Must be at least 18 years of age.
- Eligible to work in the United States.
- Full-time availability (part-time positions are not available).
- High School Diploma or equivalent.
- Strong communication and interpersonal skills.
Benefits:
- Competitive compensation with opportunities for performance-based increases.
- Work in a fast-paced, fun, and dynamic environment.
- Career advancement opportunities for individuals who demonstrate dedication and strong performance.
- Industry education with continual learning opportunities.
- Hands-on training across various areas of customer service and business operations.
- Opportunity to begin your career in a fast-growing industry with long-term potential.
