C&I Sales Strategy & Operations Analyst

Description

POSITION DESCRIPTION:

The Sales Strategy & Operations Analyst plays a critical role in supporting the sales team by conducting market research, analyzing customer data, and providing insights to drive strategic sales decisions. This position is responsible for managing the customer database, setting up and improving the CRM system, and assisting in sales operations to enhance efficiency.This position reports to the Manager of C&I Strategic Sales or another member of senior management that the President of the Company may designate. This position will be based out of our Teaneck, New Jersey office, with an in-office schedule that is set at the direct manager’s discretion in accordance with the company policies and procedures. Remote options could be considered for exceptional cases.

Responsibilities

• Conduct in-depth market research and analyze industry trends, competitor activities, and market intelligence to provide actionable insights for the sales team
• Manage and analyze customer data to develop tailored sales strategies for individual customers and customer groups, optimizing engagement and conversion rates
• Maintain and enhance the customer database, ensuring accuracy and completeness of customer profiles, sales history, and interaction records
• Develop, implement, and refine the CRM system to support internal sales processes, ensuring usability and alignment with business objectives
• Generate sales performance reports and customer insights to support strategic decision-making and drive business growth
• Support sales operations by coordinating with cross-functional teams, such as SCM, Finance, and Legal, to facilitate smooth sales processes and resolve operational challenges
• Identify opportunities for process improvements and implement best practices to enhance overall sales efficiency and effectiveness
  
  

Required Qualifications

• Bachelor’s degree in a relevant field
• 5 years of sales operations experience for an inbound or outbound sales organization
• 5 years of experience in working with sales CRM tools, such as Salesforce, Hubspot, or others
• Advanced level of Microsoft Office skills (Excel, PowerPoint, Word, and Outlook)
• Excellent verbal and written communication skills
• Highly analytical and organized
• A high degree of professionalism and conduct
  
  

Preferred Qualifications

• Experience in the solar industry is a plus!
  
  

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

The Distributed Energy (DE) team develops, invests in, and delivers distribution-connected solar and battery energy storage system (BESS) projects in North America. The DE team offers the full spectrum of BESS and PV BESS solutions – from integrated ESS hardware and software, project development and investment to asset management and operations.

Physical, Mental & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity(F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility(F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

• This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
  
  

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