Senior Manager, Partner Management

Description

POSITION DESCRIPTION :

Q CELLS Home Energy Solutions seeks an experienced solar operations professional to lead a team to manage the network of installation partners. As the Senior Manager, Partner Management, you will be responsible for sourcing, vetting, negotiating, on-boarding, and providing on-going support to all new and existing installation partners in the network. Major responsibilities include building a top performing installation partner network and ensuring that both the installation partner and Qcells have a great working relationship. This is a key leadership position with the responsibility for building and scaling the installation partner network to match the growth of the business. The ideal candidate is an experienced solar operations professional with strong analytical skills, great with people and better at identifying opportunities in partner performance, partner satisfaction, and strong leadership skills.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures.

RESPONSIBILITIES

• Research and source new Installation Partners in existing states (CA, Texas, and Florida) as well as new states or regions in the Midwest and Northeast.
• Vet new partners by ensuring they have all necessary licenses, insurance, certifications, and training to perform PV and ESS installations
• Manage and execute contract negotiations with all key stakeholders
• Train new Partners on how to work on Qcells platform, updating processes as needed to increase efficiency and productivity.
• Provide on-going training and support for partners to ensure efficient processes and procedures in alignment with strategic goals.
• Handle partner escalations and disputes in a professional and timely manner.
• Conduct regular business reviews with partners on key performance indicators.
• Build and continue to develop a team of partner support specialists that will support and grow according to business priorities.
• Develop and enhance standard operating procedures for partner operations in compliance with new company practices or regulations.
• Identifies and implements opportunities for continuous improvement regarding partner management process and procedure.
• Review operational procedures and ensure conformance to industry best practices
• Analyze, continuously monitor, and manage team performance.
• Assist with the development of new product rollouts including managing strategic communication to stakeholders.

REQUIRED QUALIFICATIONS

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions.  Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.  We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS :

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing

Handling

Reaching

Agility (F = Frequently, O = Occasionally, N = Never)

Turning

Twisting

Bending

Crouching

Balancing

Climbing

Crawling

Kneeling

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

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