What are the responsibilities and job description for the Customer Service Representative position at QCHI?
LendNation is seeking an energetic and positive Full-Time Customer Service Representative to join its team.
Job Description
This is a full-time entry-level position with great potential for the right individual. We are looking for a team player with a mature work ethic, integrity, achieving personality, and exceptional customer service skills.
Key Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays, with Sundays off
Requirements
- Excellent customer service skills
- Cash handling experience
- Able to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation and a valid driver's license with auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Benefits
- Monthly bonus program
- Steady hours, Paid Time Off, Paid Holidays
About QCHI/LendNation
QCHI/LendNation is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions.
The specialty finance consumer loan industry is rapidly evolving as customers seek greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development, and innovation are critical to gaining market share and competitive scale.
