What are the responsibilities and job description for the Operations Training position at QE Solar?
Job Description
The Portfolio Lead is responsible for delivering excellent service, ensuring the smooth operation of QE Solar projects, and meeting or exceeding negotiated service-level requirements for both internal and external clients.
Duties and Responsibilities
- Scheduling calls and meetings; performing project activities and compliance, assigning resources as needed. Escalating concerns to ensure projects stay on track. Tracking progress against established project milestones. 25%
- Ensuring consistency of outputs against QE Solar standards and client requirements. Project assignments may include operational oversight, logistical management/coordination, site audits, communication, etc. 25%
- Managing and overseeing assigned project portfolios and battery storage systems (BESS) including preventative maintenance, troubleshooting, repairs, and operations. Occasional project site visits and remote troubleshooting/analysis via smart software platforms. 20%
- Ensuring project continuity in the event of resource shifts or re-deployment during a project's lifecycle. Working with Commercial Assets Manager, advisors, consultants, clients, and other QE Solar team members to evolve and continuously improve processes, practices, and services. Presentation and report development using technologies such as PowerPoint, Word, Excel, etc. 15%
- Moving projects/portfolios forward through managerial courage, candor, and ability to 'stand-alone.' Ensuring deadlines and project requirements are met or exceeded. Providing daily oversight and direction to field staff; participating in staff hiring, performance management, coaching, and training. 10%
- Knowledge creation, gathering, recording: Updating and maintaining technology systems, records, operating processes, procedures, and guidelines. Other responsibilities as directed by upper management. 5%
