What are the responsibilities and job description for the Front Desk Concierge/Doorperson position at QFS?
We are seeking a friendly and efficient Concierge and Security Professionals to provide exceptional customer service and access control on behalf of one of our Clients. The ideal candidate will have excellent communication skills, be comfortable with technology, and have a positive attitude in customer facing environments. The position is part time on Saturday and Sunday in Kew Gardens, Queens and would be a good opportunity for nearby university students seeking part-time hours.
Duties may include:
- Greeting and assisting visitors, residents, or clients, and answer phone calls in a professional and courteous manner.
-Controlling access to the location and ensuring only authorized personnel enter the premises after checking in. Monitor CCTV when assigned.
- Manage and maintain the front desk area, including answering inquiries, and distributing mail and packages.
- Utilize computerized systems to manage and maintain accurate records, including incident reports and logbooks as required.
- Maintain confidentiality and handle sensitive information with discretion.
- Demonstrate excellent phone etiquette and provide accurate and timely responses to phone calls and respond to calls for assistance.
Skills:
- Proficiency with computerized phone systems and the ability to use them effectively.
- Experience with Microsoft Suite and other office software.
- Knowledge of concierge and security procedures and experience in a customer service or client facing positions.
- Strong proofreading and organizational skills.
- Excellent communication and phone etiquette skills.
- Ability to work in a busy and dynamic environment.
Requirements:
-Previous customer service or client facing experience, preferred .
-Willing to commute to the job site, located in Kew Gardens, Queens.
-NYS security license and other relevant certifications are a plus!
-Those applying must be able to work on Saturday and Sunday with flexible hours (Shifts available are 7AM-3PM and 3PM-11PM).
Quality Facility Solutions is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veteran status, or other protected category. QFS is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veteran status, or other protected category.
EEO/AA-M/F/V/D
Job Type: Part-time
Pay: From $16.75 per hour
Expected hours: 16 – 25 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
Ability to Commute:
- Kew Gardens, NY 11415 (Required)
Work Location: In person
Salary : $17
