What are the responsibilities and job description for the Network Operations Center Analyst position at QinetiQ US?
Company Overview
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50 locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).
QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.
Why Join QinetiQ US?
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.
Position Overview
Company Overview
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50 locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).
QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.
Why Join QinetiQ US?
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.
Position Overview
QinetiQ US is seeking a creative, hands-on, network operations center analyst to be a member of our data and technology group. As a Network Operations Center Analyst you'll play a pivotal role in maintaining system data accuracy and providing analytical support. A summary of responsibilities are as follows:
Responsibilities
- Identify and remediate degraded performances or network outages.
- Create best practices to optimize network infrastructure and how endpoint functions.
- Provide analytical support to Operations and Information Technology.
- Collect and organize information from various sources.
- Analyze and ensure the accuracy of system data.
- Conduct interviews with employees and managers.
- Identify and solve problems in various fields or specialized areas.
- Enhance workflow and cross-departmental engagements.
- Use statistical methods to analyze information and develop solutions to business problems.
- Advise managers on findings and the various courses they can take to address the problem.
- Write memos and reports for managers to look over the findings and recommendations.
Required Qualifications
- Two or more years proven work experience as an Operations Analyst or similar role.
- Degree in Information Technology (IT) or equivalent is preferred.
- Mathematical skills to process complex calculations.
- High proficiency in Microsoft Office applications.
- Excellent communication and collaboration skills.
- Strong analytical skills with a commitment to data accuracy.
- Ability to multitask and support multiple teams effectively.
- Valid U.S. Driver’s license required.
- Work requires the ability to perform the following physical activities: walking, standing, stooping, bending, twisting, crawling, reaching, lifting, sitting, and squatting. Work may require walking, standing, sitting, and working in confined spaces or at high elevations for extended periods of time.
Additional Information
- Must be able to successfully pass a government background investigation.
- 8 hour shift work to include weekends with potential shifts to include: 0600 – 1400; 1400 – 2200; and 2200 – 0600.
Company EEO Statement
Accessibility/Accommodation:
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 4 and let us know the nature of your request and contact information.
QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
