What are the responsibilities and job description for the Deli Team Lead position at QMart?
About the Position
The Deli Manager at QMart is responsible for overseeing all aspects of food services, including food preparation, presentation, and customer service. This role requires strong leadership and problem-solving skills to ensure a seamless customer experience.
Key responsibilities include:
- Managing food preparation and presentation to meet quality and safety standards.
- Providing exceptional customer service to build customer loyalty and drive sales growth.
- Developing and implementing sales strategies to maximize profits and minimize losses.
- Coaching and supervising team members to achieve individual and team goals.
- Maintaining accurate records and reports to inform decision-making.
Requirements
Candidates for this role must possess:
- A high school diploma or equivalent required; associate's degree or higher preferred.
- A minimum of one year of retail, fast food, or sales management experience.
- Ability to work in a fast-paced environment with multiple priorities.
- Excellent communication and interpersonal skills.
