What are the responsibilities and job description for the Host/server position at Qmi sushi?
Job Summary
We are seeking a friendly and enthusiastic Host/Server to join our team. The ideal candidate will be passionate about providing exceptional guest relations and hospitality, ensuring that every customer has a memorable dining experience. This role requires excellent communication skills and the ability to work in a fast-paced environment while maintaining a positive attitude.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Provide menus and inform guests of daily specials, answering any questions they may have.
- Take food and drink orders accurately using the POS system, preferably Aloha POS.
- Ensure timely delivery of food and beverages to guests while checking in regularly to ensure satisfaction.
- Handle guest inquiries and concerns with professionalism, providing solutions as needed.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Collaborate with kitchen staff to ensure smooth service flow during busy periods.
- Assist with phone etiquette by taking reservations or answering calls regarding menu items and services offered.
Qualifications
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Ability to communicate effectively with team members and guests alike.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Must be able to work flexible hours, including evenings and weekends as needed.
- A positive attitude, strong work ethic, and willingness to help others are essential for success in this role.
Join our team today and contribute to creating an enjoyable dining experience for all our guests!
Job Type: Part-time
Pay: $14.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
- Night shift
Ability to Commute:
- Chester, VA 23831 (Required)
Ability to Relocate:
- Chester, VA 23831: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $20