What are the responsibilities and job description for the Customer Information File (CIF) Specialist position at QNBT?
The CIF Specialist will be responsible for reviewing client information and documents for new customers to ensure proper identification, business information and documentation is obtained. The specialist will review information on the system to confirm it is in compliance with the USA Patriot Act and all other applicable federal regulations, state laws and internal policies and procedures. The Specialist will perform tracking of CIF exceptions and incorrectly documented client information.
Essential Functions
•Review new customer information for completeness and accuracy; track exceptions tothe customer identification policy, TIN compliance and missing CIF information.
•Identify, log and communicate CIF exceptions for follow up.
•Ensure compliance with various IRS and state regulations.
•Communicate with Customer Service Representatives and Managers and respond toquestions regarding required identification and CIF procedures.
•Comply with all corporate policies, procedures, and banking regulations.
•Review Bankway for accurate names, relationships, and CIF requirements.
•Consult with Branch Managers and CSR’s with questions for CIF information neededbefore a person can open an account.
•Review Daily Report for Address changes or updates; check for proper signatures whenrequired.
•Check for accuracy and correct information on update forms before moving forward with the workflow.
•Perform other duties as assigned.
