What are the responsibilities and job description for the Technical Repair Specialist - Instrumentation Support position at Qodoro Global LLC?
Job Description
Job Description
Join a company that believes in using technology to make a real difference in global food production. With the world's population growing rapidly, smarter agricultural solutions are needed to reduce waste and maximize resources. If you're passionate about problem-solving and want to be part of something impactful, we'd love to hear from you.
About the Role
As a Technical Repair Specialist , you will play a critical role in diagnosing, repairing, and maintaining advanced electro-mechanical instrumentation. This position requires a combination of technical expertise and customer support skills, ensuring that our equipment functions optimally for clients. You'll work in a hands-on repair environment, collaborate with engineering teams, and provide remote support to troubleshoot issues.
Key Responsibilities
- Remote Troubleshooting & Support : Use digital connectivity tools to assess equipment performance, analyze reports, and provide recommendations to customers.
- Diagnostics & Repair : Inspect, test, and repair precision instrumentation, including both hardware and software components.
- Service Documentation : Maintain accurate service records in CRM systems, ensuring timely and clear communication.
- Customer & Internal Support : Offer phone-based technical assistance to customers and field personnel, guiding them through potential solutions.
- Inventory & Parts Management : Order necessary components for repairs and suggest inventory adjustments when needed.
- Quality Control : Perform final checks on repaired and new instruments before they are returned to customers.
- Collaboration with Engineering Teams : Provide feedback to enhance the serviceability and design of products.
- On-Site Maintenance : Occasionally travel to customer locations to conduct repairs and ensure system reliability.
What You'll Need
Why Join Us?
