What are the responsibilities and job description for the Bilingual Administrative Assistant position at QPS Employment Group?
Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit, High Touch, Passion, Legacy, Innovation, and Collaboration.
Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies.
What you'll be doing:
- Answers, screens and directs incoming communications from clients, external employees, and internal employees
- Retains a record of communication and activities by documenting subject and details in appropriate software platform(s) and according to policy
- Welcomes visitors, guests, employees and applicants; answers and/or directs inquiries
- Assists applicants by assigning free kiosks or web application workstations and by reviewing job applications
- Completes employer portion of I-9/W-4 and other E-Documents
- Updates applicant status and updates changes to employee/applicant profile
- Keeps reception area clean and functional
- Distributes hard copy paper pay checks in accordance with company policy
- Assists staff with recruiting and placement related administrative tasks
- Other duties as assigned
What we look for:
- At least 1 year of experience in a customer service setting
- High School diploma or GED preferred
- Ability to deal with a fast-paced environment, multiple tasks, and a high volume of employees
- Knowledge of Microsoft Windows programs (Word, Excel, Outlook)
- Professional and effective communication skills
- High level of integrity and commitment
- Must be highly organized and energetic
- Bilingual preferred (Spanish Speaking)
What We offer:
- We are proudly 100% employee-owned
- Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k
- PTO, Birthday PTO, Paid Holidays
- Educational Assistance
- Incentive bonus
- Work-life balance & flexibility
- Family culture
