What are the responsibilities and job description for the Collections Specialist position at QSI (Quality Service Installation)?
Job description
QSI, Inc. is a comprehensive security services and bank equipment company operating in the financial and commercial arenas. We work to provide unparalleled service and exceed our customers’ expectations. Established in 1991, our company has grown steadily each year. The level of service delivered to our customers is demonstrated consistently by every one of our 500 strong QSI team members today. As we continue to grow, we are seeking out individuals who want to set the standard within our industry and possess a strong desire to become a part of QSI.
Job Duties and responsibilities
- Resolve customer billing issues for multiple types of service contracts, dispatch calls, and installation of equipment (jobs)
- Reaching out to customers to obtain down payments and reconciliation of down payments
- Qualify and Issue credit memos and follow up on re-bills.
- Distribution of statements sent out on 15th and 30th each month.
- Reconcile critical/partner vendor invoices with customer contracts/ billings.
- Develop new methods to improve collection process.
Qualifications
- 2-5 Years Accounts Receivable/Accounting
- 2-5 years QuickBooks experience
- Advanced Microsoft Excel skills for advanced project reporting based on customer request (Pivot tables, formulas, VLOOKUP’s)
- Exceptional reading, math, and data entry skills
- Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
- Must be able to manage a high transaction volume in an efficient, organized, and accurate manner
- Skilled in prioritizing tasks and managing time
- Knowledge of banking equipment a plus
Working Conditions
Job is performed at our corporate headquarters location in Bardstown, KY. Work hours are typically Monday – Friday 8:00am - 5:00pm. This is a permanent full-time position. Some overtime and weekend work may also apply on a week-to-week basis, prior approval required.
Physical requirements
Prolonged periods of sitting at a desk and working on a computer.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $20
