Project Coordinator

About QSI:

QSI, Inc. is a comprehensive security services and bank equipment company operating in the financial and commercial arenas. We work to provide unparalleled service and exceed our customers’ expectations. Established in 1991, our company has grown steadily each year. The level of service delivered to our customers is demonstrated consistently by every one of our 500 strong QSI team members today. As we continue to grow, we are seeking out individuals who want to set the standard within our industry and possess a strong desire to become a part of QSI.

About the Position:

The Project Coordinator will work on the Product Integration & Development team delivering high-value software applications to our customers. The ideal candidate for this position will be detail oriented and possess strong organizational skills. They should demonstrate excellent communication skills to effectively convey information and collaborate with stakeholders and customers. They will be responsible for planning and overseeing tasks to ensure timely and successful outcomes. An understanding of basic IT concepts and software development processes will be beneficial, along with the ability to adapt to changing requirements and priorities. Attention to detail, customer service orientation, and a proactive approach to identifying and addressing challenges will be key to thriving in this role. This position will require an initial onsite onboarding process, after which time, the position will be hybrid with monthly team collaboration meetings. Therefore, the applicant must be able to commute to Bardstown, KY.

Duties and responsibilities:

• Assist project manager by planning, executing, and overseeing development status
• Ensuring timely completion and effective communication with stakeholders, team members, and clients about development status, risks, and goals
• Collaborating with the development team and customer to identify end-user requirements and specifications
• Assisting with creating, maintaining, and updating project schedules; reviewing and extracting milestones from customer statements of work (SOW)
• Assist with generating SOWs, capturing meeting minutes, tracking project requirements, and documenting customer requests
• Hosting recurring customer meetings and providing resources as necessary
• Assist in planning events and prioritization of tickets for customer requests

Qualifications:

• A comparable combination of work experience and training may be substituted for education requirements
• Bachelor’s degree in business, project management, or related field and 2 years of relevant experience
• Or 3 years of relevant work experience
• Basic understanding of IT systems and software development processes
• Ability to understand complex problems, relay problems to the development team, and communicate effective solutions to the customer
• Customer service, project management, and scheduling experience
• Strong written and verbal skills to convey ideas, findings, and recommendations clearly to stakeholders and customers
• Prioritize work based on customer and departmental needs
• Be on time, dependable, trustworthy, and have good character

Working conditions:

This is a hybrid position with onsite days performed at the corporate headquarters in Bardstown, KY once a month following onboarding. Working hours are typically Monday – Friday 8:00am - 5:00pm. Some overtime and weekend work may also apply on a week-to-week basis.

Physical requirements:

Position requires sitting most of the time but may involve walking or standing for brief periods of time.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Bardstown, KY 40004

Salary : $24 - $30