What are the responsibilities and job description for the Data Center Analyst position at QSS?
Job Title: Data Center Analyst
Location: Buffalo, NY
Duration: Contract
Overview:
- Responsible for effective installation, configuration, operation, and maintenance of systems hardware related infrastructure. Ensures Data Center standards are complied with and policies and procedures are followed as outlined.
Primary responsibilities:
- Interpret and refine project requirements through active written and verbal communication with engineering staff and other less technical team members.
- Assign appropriate rack space, infrastructure cables and ports, LAN switch ports, and management switch ports.
- Accept delivery and pick-up of equipment, staging equipment for installation and pick-up, and proper handling of shipping documents.
- Install and remove routers, switches, servers, security appliances, and other equipment, as well as, copper cable, fiber cable, racks, patch panels, and other infrastructure components commonly found in a data center environment.
- Engage with the project team to ensure all projects are implemented in step with documented processes, procedures, and standards and with minimal impact to the business.
- Develop and maintain adequate documentation to allow peer review prior to implementation and to ensure efficiency of future maintenance activities.
- Interact with others to clearly explain technical requirements, instructions, and status through written and verbal communication with individuals of varied technical knowledge and at all organizational levels.
- Complete evening responsibilities as scheduled as well as 24x7 on call as required.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
- Combined minimum of 4 years higher education and/or work experience.
- Capability to read and digest technical information.
- Detail-oriented.
- Proven written and verbal communication skills.
- Experience providing updates and statuses.
- Experience communicating technical problems to management.
- Strong customer focus, including experience managing customer needs and multiple work priorities.
Education and Experience Preferred:
- Associates degree in Technology or related field.
- Certifications or special training in related technologies.
Job Type: Full-time
Work Location: In person
