What are the responsibilities and job description for the Director, Financial Operations position at QTS Data Centers?
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QTS Data Centers is seeking a Director, Financial Operations to work from our Overland Park, KS office location. Quality Technology Services (QTS) QTS Realty Trust, LLC is a leading provider of data center solutions across a diverse footprint with over two gigawatts of critical power capacity under customer contract in North America and Europe. Through its software-defined technology platform, QTS delivers secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities.
QTS is a Blackstone REIT Portfolio company.
At QTS, we know where IT is going. And we’d like to invite you to join us!
The Director, Financial Operations provides leadership and direction to a team of finance professionals and managers with primary responsibilities for key financial operations, including Accounts Receivable, Customer Billing and Cash Application. The candidate will play a critical role in leading and managing the day-to-day operations of our accounts receivable and billing teams. The Director will ensure accuracy, efficiency, and compliance in all billing and receivables processes, directly contributing to the financial health and operational excellence of the company. The candidate will be able to demonstrate proven success in driving operational efficiency in transactional based environment. Serves as key organizational partner across multiple functional areas.
RESPONSIBILITIES - Other duties may be assigned
- Lead the day-to-day accounts receivables operations, including credit, invoicing, collections, and cash applications, to ensure timely and accurate billing to customers. This includes processing complex orders, addressing customer contract add-ons, amendments, and extensions in accordance with customer agreements and terms.
- Establish role as key organizational partner with customers and internal stakeholders to facilitate efficient financial transactions, adhere to financial policies and comply with regulations.
- Collaborate with Sales, Sales Operations, Legal, and Account Management teams to ensure timely and accurate billing, and successful dispute resolution.
- Responsible for maintaining a high-performing team including mentoring and training staff members and identifying cross-training opportunities.
- Implement key reports and dashboards to monitor key performance indicators (KPIs), billing accuracy, and operational efficiency.
- Develop strategies for optimizing the credit and collections process.
- Conduct data analysis to identify trends, patterns, and insights that drive business decisions.
- Ability to expand role and influence key stakeholders to achieve organizational goals.
- Lead and nurture a work culture with a positive attitude that promotes open, frequent and dynamic communication among staff, stimulating teamwork to accomplish desired goals and objectives.
- Provide support for periodic financial audits across multiple key financial areas.
- Design and implement internal controls around key accounting processes.
- Ensures compliance with internal control policies in a SOX environment.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 10 years of experience in accounts receivable, accounts payable, or general accounting, with at least 7 years in a leadership role.
- Proven experience as a leader of billing, receivables and cash application operations.
- Demonstrate agility with competing projects and priorities.
Skills & Abilities
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in billing software and financial systems.
- Strong communication and interpersonal skills.
- Ability to work across global time zones on occasion.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to
talentacquisition@qtsdatacenters.com
and let us know the nature of your request and your contact information.
