What are the responsibilities and job description for the Federal Project Manager position at QTS Data Centers?
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The Federal Project Manager executes critical projects within QTS Federal. These projects will primarily be in two categories: implementation and process development. In implementation projects, the Federal Project Manager will guide customers, partners, and QTS Federal stakeholders through a complex implementation process while serving as the primary point of contact for customer project leadership. This is a critical function that involves orchestrating a variety of stakeholders and coordinating all aspects of a successful data center project delivery. In process development projects, the Federal Project Manager will support QTS Federal Leadership in refining delivery models for QTS Federal products and services. The Federal Project Manager reports to the Federal Operations Manager.
RESPONSIBILITIES, other duties may be assigned
- Manage and maintain excellent customer relationships. Clearly documenting goals, managing expectations, and managing project outcomes to ensure customer satisfaction and success.
- Coordinate data center deployment projects from kickoff to completion. Create and maintain project plans: outlining tasks, milestone dates and allocation of resources.
- Understand the operating models of key QTS and QTS Federal stakeholder organizations to promote effective communication. These groups include, but are not limited to: Sales, Facility Operations, Property Development, Implementation, Technology Operations, and Security.
- Provide timely and accurate status updates to all customer, partner and QTS Federal stakeholders throughout the project lifecycle.
- Own and manage customer project escalations through to resolution, and ensure expectations are clearly set with customer and QTS teams.
- Assist in the development and maintenance of project methodology to improve QTS Federal services and offerings.
- Support QTS Federal Leadership in process improvement and process development projects as the company experiences rapid growth.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent professional experience
- 5 years technical project management or service delivery management experience
- Experience presenting technical information to executives
- Experience with Microsoft 365 suite, specifically PowerPoint, Excel, Loop, Planner and Project
- United States Citizenship
- Ability to obtain a TS security clearance.
- US Citizenship for this position is required by law due to federal customer contracts
PREFERRED QUALIFICATIONS
- 10 years technical project management or service delivery management experience
- PMP certification or equivalent
- Active TS security clearance with eligibility for additional accesses as needed
KNOWLEDGE, SKILLS, AND ABILITIES
- Develop effective working relationships with internal and external stakeholders
- Effective written and oral communication at both the working level and executive level
- Ability to manage and prioritize multiple concurrent projects
- Proficiency in Microsoft 365 suite, specifically PowerPoint, Excel, and Project
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to
talentacquisition@qtsdatacenters.com
and let us know the nature of your request and your contact information.
