What are the responsibilities and job description for the People Services Program Manager position at QTS Data Centers?
Learn what makes QTS a unique place to grow your career!
Who We Are:
It's exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
The Impact You Will Have:
As a People Services Program Manager, you are responsible for overseeing and managing various People Services programs within QTS. This includes program development, stakeholder collaboration, and ensuring alignment with organizational goals. You will lead project teams, monitor budgets, and assess program effectiveness to optimize processes and contribute to overall business success. You collaborate with other departments to ensure alignment of programs with overall business objectives and fosters a positive work culture and employee engagement.
What You Will Do:
What You Will Do:
- Develop and implement program strategies aligned with QTS and People Services goals.
- Lead, influence, and participate in cross-functional teams to achieve program objectives.
- Monitor and track budgets in partnership with leadership, ensuring resources are allocated efficiently.
- Communicate effectively with stakeholders, providing updates and addressing concerns.
- Identify risks and participate in resolution planning to ensure successful program delivery.
- Develop and maintain timelines, ensuring programs are delivered on schedule.
- Recommend and implement quality control measures and metrics to drive program standards and measure program performance against objectives.
- Surface challenges and recommend resolutions to issues that may arise during the program's life cycle.
- Prepare and present regular reports to leadership on program progress and key performance indicators.
- Navigate changes and adapt strategies based on evolving circumstances or feedback.
What You Need to be Successful:
- A bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field.
- 3 years’ experience in human resources, program management, or similar role.
- Knowledge of employment laws and HR regulations to ensure compliance is preferred.
- Ability to align People Services programs with organizational strategy and contribute to overall business objectives.
- Proficiency in project management methodologies to plan, execute, and evaluate programs
- Experience in tracking budgets associated with programs.
The Skills You Need to be Successful:
- Strong problem-solving skills to address challenges and optimize program outcomes and make data driven decisions
- Strong leadership and team management abilities to guide and motivate project teams.
- Excellent verbal and written communication skills for effective collaboration with stakeholders.
- Effective interpersonal skills for building relationships and collaborating with diverse teams.
- Ability to lead and facilitate change initiatives within the HR function.
The Perks (and these are just a few!):
- QRest Sabbatical
- Employee Stock Purchase
- QTS scholarship for dependents
- Eagle Club award trip eligibility
- Paid volunteer days
- Tuition assistance, parental leave and military leave assistance
Total Rewards:
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA (Health Savings Account) accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to
talentacquisition@qtsdatacenters.com
and let us know the nature of your request and your contact information.
