PLM/MDM Operations Manager

Learn what makes QTS a unique place to grow your career!

Who We Are:

It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are and the Impact You Will Have:

The PLM/MDM Operations Manager will drive tool and process implementation for the Development Procurement team. This role will establish Product Lifecycle Management (PLM) and Master Data Management (MDM) capabilities for Owner-Furnished Contractor-Installed (OFCI) equipment.  This role will partner within the Development Procurement functional teams, the QTS IT Business Support Services team, and the Accounting/Fixed Assets team.

What You Will Do:

• Successfully establish a PLM capability for OFCI equipment, from item and BOM creation through procurement, deployment, service and maintenance, and final decommissioning.
• Collaborate with cross-functional teams to establish a part number creation process, define form-fit-function requirements, and create change management processes.
• Lead Bills of Materials (BOM) and routing development to properly relate and define equipment sets against qualified design standards.
• Establish processes for MDM control and maintenance.
• Collaborate with QTS IT BSS to architect and implement systems, tools, and integrations to drive automation and efficiency.
• Effectively execute on team and business deliverables
• Coordinate business process documentation and improvement strategies with internal stakeholders, process owners, and subject matter experts.
• Establish business metrics to monitor and improve PLM performance.
  
  

What You Will Need to be Successful:

• Bachelor's Degree or equivalent professional experience
• 10 or more years of previous PLM operations experience.
• PLM systems implementation or migration experience.
• Bachelor’s degree in supply chain management, engineering, or related technology field, or equivalent professional experience
  
  

Nice to Have:

• Experience developing PLM solutions for OFCI equipment sets (back-up generators, electrical switchgear, mechanical systems).
• Experience establishing transformational PLM capabilities in a start-up environment.
• Understanding of a PLM systems role in, and dependencies with, the larger ERP supply chain ecosystem.
• Familiarity with Procore, eBuilder, and ServiceNow.
  
  

Additional Skills:

• Strong technical knowledge of PLM systems.
• Experience supporting systems implementation projects.
• Strong analytical skills with outstanding attention to detail.
• Excellent organizational skills.
• Ability to effectively communicate across stakeholder teams.
• Skilled in devising effective solutions to problems.
• Self-motivated, able to work on a team and independently.
• Quick learner, intellectually curious with high sense of urgency.
  
  

Total Rewards:

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• This position is bonus eligible.
  
  

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.