What are the responsibilities and job description for the Benefits Specialist position at QTS Realty Trust , Inc.?

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QTS Data Centers is seeking a Benefits Specialist to work from our Overland Park, KS Headquarters location. Quality Technology Services (QTS) QTS Realty Trust, LLC is a leading provider of data center solutions across a diverse footprint with over two gigawatts of critical power capacity under customer contract in North America and Europe. Through its software-defined technology platform, QTS delivers secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities.

QTS is a Blackstone REIT Portfolio company.

At QTS, we know where IT is going. And we'd like to invite you to join us

The Benefits Specialist will be responsible for leave of absence support, benefits support and employee wellness initiatives.

Leave of Absence Support :

Responsible for day-to-day management of all Leave of Absence requests in partnership with our TPA
Maintain professionalism and compassion while ensuring LOA's are compliant with all applicable policies.
Maintain contact with employees out on LOA to provide ongoing support for their LOA situation and be a point of contact during their LOA and clearly communicate timelines and direction for employee on LOA to ensure proper documentation and a successful return to work.
Maintain communication with Supervisor / Manager of employees leave and verify return to work. Coordinate with HRBP, Supervisor / Manager and legal if necessary for accommodation requests.
Partner with external Vendor Partners and internal / external Legal Counsel as needed to ensure compliance and that employees are compensated correctly.
Provide updates on employee and payment status for all LOA's prior to each semi0monthly payroll processing.
Coordinate with payroll to manage benefits catch-up upon employees return to work.

Benefits Support :

Conduct benefits orientations for new hires and organize periodic informational sessions to keep employees informed about changes or updates to the benefits programs.

Provide professional, administrative support for all benefits, including Medical, Dental, Vision, Spending accounts, STD / LTD, and voluntary benefits (critical illness, hospital indemnity and accident) in conjunction with our broker.

Provides excellent customer service by responding via phone and email to a variety of questions and concerns.

Performs daily administrative tasks including responding to emails and phone calls, processing qualified life events, reviewing, and approving benefit changes in the HRIS system.

Document and maintain administrative procedures for assigned benefit processes.

Develop communications on new plans and policies and communicate new plans, policies as required to employees and HR.

Coordinate annual open enrollment activities; maintain vendor integrations, configure and manage open enrollment in the HRIS, assist with design and compilation of annual benefits guide.

Wellness :

Assist with communication and support of quarterly wellness initiatives.

Coordinate quarterly challenges and events for wellness activities.

Order and distribute wellness awards.

Qualifications :

BS in Business Administration, HR, or related field and / or years of experience equivalent

5 years of benefits administration experience primarily in the areas of health, new employee onboarding and annual open enrollment.

Workday HCM experience

Strong written and verbal communication skills and ability to communicate with a diverse client population, both internal and external, to relay accurate, appropriate, and timely information.

Strong organizational skills, strict attention to detail and ability to multitask.

Proficient in Microsoft Office products, HRIS systems, and vendor systems.

Ability to work both independently and as part of a team required.

Strong interpersonal skills and ability to collaborate with other departments and external partners / vendors.

Work under steady pressure with frequent interruptions and a high degree of contact by phone, email or in-person.

Ability to be flexible in a dynamic work environment.

Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records, and reports.

Positive attitude and reliable teammate.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes : medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here :

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here :

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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