YouthBuild Program Coordinator / Assistant

Job Summary: The Program Coordinator / Assistant at Quad YouthBuild (QYB) plays a key role in ensuring the efficient operation of the program by providing essential administrative and clerical support. QYB is a dynamic workforce development and education provider that serves young adults ages 16-24 from underserved communities. The Program Coordinator / Assistant will manage day-to-day office tasks, assist with participant records, support staff with various administrative duties, and facilitate communications within and outside of the organization. This role is vital to maintaining the smooth functioning of the program and creating a welcoming and organized environment for both staff and participants.

Job Duties:

• Serve as the primary point of contact for communication between external parties and Quad YouthBuild, ensuring clear, accurate, and professional interactions.
• Prepare, type, and distribute correspondence, reports, and other necessary documents as needed.
• Manage the main phone line, answering and directing calls appropriately.
• Maintain and update both physical and electronic filing systems to ensure accessibility and accuracy.
• Proactively identify and implement improvements to clerical procedures and office efficiency.
• Respond to information requests about the program by distributing appropriate materials or redirecting inquiries as necessary.
• Assist with copying and distributing program materials upon request.
• Manage participant stipend processing, ensuring timely and accurate submission for payment.
• Provide support for special projects as assigned by the Program Director.
• Oversee the snack/concession stand for participants, ensuring stock availability and daily operation.
• Take notes during staff meetings, prepare meeting minutes, and distribute them to relevant staff.
• Input participant and program data into various systems, including the Department of Labor’s Grantee Performance Management System (GPMS), YouthBuild USA’s DYB system, QYB’s AmeriCorps egrants database, and the eLogic database.
• Support the enrollment process by ensuring accurate eligibility documentation, scheduling tests and interviews, and coordinating all other enrollment-related tasks.
• Assist with participant recruitment efforts as directed.
• Attend program-related and agency-related meetings, conferences, and training sessions.
• Regularly travel to carry out program-related duties, as required.
• Perform any additional duties as assigned by the Program Director to support the successful operation of the program.

Qualifications:

Education: High School Diploma or equivalent required; Bachelor’s Degree preferred.

Experience: Minimum of three (3) years of relevant experience in a similar administrative or clerical role.

Skills and Attributes

• Must be flexible, energetic, and positive, with a strong commitment to supporting the education and development of multiracial and multicultural youth.
• Strong organizational skills, with the ability to manage multiple requests, prioritize tasks, and meet deadlines.
• Excellent follow-through, attention to detail, and problem-solving abilities.
• Strong interpersonal and communication skills, both verbal and written.
• Knowledge of behavioral health principles to support the emotional well-being of participants
• Strong relationship management skills to build trust and rapport with participants, families, and community partners.

Technical Proficiency: Proficient in Microsoft Office (Word, Excel, PowerPoint) with a minimum typing speed of 45 WPM.

This position requires a dedicated individual passionate about making a difference in the lives of young people. If you are committed to fostering growth and empowerment among youth in our community, we encourage you to apply.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Hammond, LA 70401 (Required)

Work Location: In person

Salary : $40,000