What are the responsibilities and job description for the In-Store Technology Support Associate position at Quad?
Job Brief:
The In-Store Technology Support Associate is responsible for providing real-time in-store support on work orders assigned by support teams.
This role involves troubleshooting and resolving hardware, software, and connectivity issues both remotely and on-site.
Key Responsibilities:
- Provide real-time in-store support on work orders assigned by support teams.
- Troubleshoot and resolve hardware, software, and connectivity issues both remotely and on-site.
- Utilize automated alerts and diagnostics to identify technical problems and implement solutions.
Requirements:
- High School education or equivalent.
- Technical experience in digital signage, network installations, or field service operations.
- Valid driver's license and willingness to travel as needed.
