What are the responsibilities and job description for the Medical Receptionist position at Quad?
QuadMed is seeking a Full-time Medical Receptionist to join our QuadMed Sussex Health Center.
Schedule : Mon, Wed, Thur and Fri 8am – 5pm, Tues 10am – 7pm
GENERAL PURPOSE OF JOB
The Medical Receptionist is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist aids with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either replies to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler.
KEY RESPONSIBILITIES
Front desk reception
Greets patients, answers phone, takes concise telephone messages and schedules appointments
Provides patient with all necessary registration forms, and gives instructions on completion of forms
Processes, codes, and completes insurance claims forms
Uses communication skills with proper medical terminology
Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry
Arranges for hospital admissions and outside referrals
Performs other position related duties as assigned
Purchases and maintains supplies and equipment
Maintains confidentiality of patient PHI and adheres to all HIPAA regulations
Pick up additional shifts and / or travel to alternate site(s) as needed as requested if employed as part of the QuadMed Float Pool Program.
JOB REQUIREMENTS
Education :
- High School diploma or equivalent
Experience :
Certificates, Licenses, Registrations :
Knowledge, Skills & Abilities :
Excellent customer service skills required
Team player, and work independently, detail oriented, accurate, and efficient
Strong communication and interpersonal skills
Work in a fast-paced environment and work well under pressure
Patient, possess compassion and uphold HIPAA standards
Medical Terminology preferred
Work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion
