What are the responsibilities and job description for the Growth Team Administrator position at QuadMed?
About Us
At QuadMed, our mission is to empower employees and their families to live healthier, happier lives by providing value-driven health and wellness services in or near the workplace.
We are a leading provider of on-site healthcare services, partnering with employers across the nation to break down cost, access, and quality barriers.
Job Summary
We are seeking a highly organized and detail-oriented Growth Team Administrator to support our sales operations. This role is essential in ensuring seamless communication between internal teams and external clients.
Key Responsibilities
- Administrative Support: Provides administrative support to the sales team, including scheduling meetings, taking notes, preparing presentations, and managing correspondence.
- Sales Coordination: Assists in the coordination of sales activities, including tracking leads, managing customer inquiries, and maintaining CRM records.
- Document Management: Supports the preparation and processing of contracts, proposals, and other growth-related documents.
- Liaison Role: Serves as a liaison between sales, marketing, and operational teams to ensure smooth communication and alignment on priorities.
- Inventory Management: Monitors and manages inventory of promotional materials and sales tools.
- Event Planning: Assists in organizing conferences, trade shows, and customer events.
- Data Analysis: Maintains accurate records, reports, and databases related to growth performance and customer interactions.
- Compliance: Ensures compliance with healthcare regulations and company policies when handling customer and patient information.
- Market Research: Conducts research on market trends, competitors, and potential clients to support growth strategy development.
- Customer Service: Provides exceptional customer service to clients by addressing inquiries and coordinating follow-ups as needed.
- Expense Reports: Prepares, submits, and reconciles expense reports on behalf of executives.
- Call Capturing: Participates in calls with the Chief Growth Officer, capturing key insights, action items, and strategic initiatives in OneNote for reference and follow-up.
Requirements
- Education: High school diploma or equivalent.
- Experience: Minimum three (3) years of experience in sales coordination, administrative support, or a similar role in a healthcare setting preferred.
- Skills: Proficiency in Microsoft Office Suite and CRM software; strong organizational skills and attention to detail, with the ability to prioritize multiple tasks.
Our Culture
We are committed to creating a place of belonging where employees do not need to sacrifice who they are to exist and grow in our workplace. We are an equal opportunity employer and prohibit harassment based on any protected category.
