What are the responsibilities and job description for the Medical Receptionist - Medical Call Center position at Quadrant, Inc.?
Medical Call Center – Medical Office
Richmond Va
MUST:
The Medical Call Center Rep should have the following experience:
2 years of medical office experience with strong customer service support skills
Experience working for an eye center or ophthalmic practice
Strong experience scheduling appointments
Experience verifying insurance
Registering patients
Strong documentation skills
Ability to troubleshoot phone calls and escalate as needed
Documenting and updating patient information in EMR
DUTIES:
The duties of the Medical Call Center Rep include but are not limited to the following:
Answer phone calls
Schedule appointments
Provide customer service support
Verify insurance
Register patients
Document patient interactions in company database system
Troubleshoot phone calls
Document and update patient information in EMR
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
Richmond Va
MUST:
The Medical Call Center Rep should have the following experience:
2 years of medical office experience with strong customer service support skills
Experience working for an eye center or ophthalmic practice
Strong experience scheduling appointments
Experience verifying insurance
Registering patients
Strong documentation skills
Ability to troubleshoot phone calls and escalate as needed
Documenting and updating patient information in EMR
DUTIES:
The duties of the Medical Call Center Rep include but are not limited to the following:
Answer phone calls
Schedule appointments
Provide customer service support
Verify insurance
Register patients
Document patient interactions in company database system
Troubleshoot phone calls
Document and update patient information in EMR
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
