Community Relations Coordinator

• Support occupancy goals by coordinating move-ins, move-outs, and transfers efficiently.
• Coordinate all aspects of move-in process, from signing to physical arrival. Coordinate all aspects of move-in process from deposit through day of move in (actual signing done with ED)
• Responsible for obtaining necessary move-in paperwork.
• Assist resident/family with coordinating move to community (movers, realtors, financial planners etc.)
• Aid incoming residents in transitioning to the community, coordinating with the Director of Engineering for suite preparations.
• Plan and distribute personalized move-in gifts.
• Responsible for managing community waitlist which includes providing frequent updates as well as inviting residents to upcoming community events.
• Coordinate with community Ambassador team and Hospitality Committee to introduce a new resident(s).
• Coordinate orientation to community emergency systems.
• Conduct follow-up visits after move-in.
• Coordinate with leadership team to ensure timely introductions with new resident and family connection calls.
• Coordinate monthly move in happy hour/party for new move-ins to invite friends to for resident referral program.
• Plan and execute events to engage families and prospective residents.
• Maintain a safe work environment and adhere to safe working practices.

• 2 years’ experience working in a senior living environment, and/or social activity leadership preferred.
• Previous marketing experience in a senior housing setting preferred.
• Must be able to read, write and speak English, and demonstrate strong written, verbal, and interpersonal communication skills and the ability to establish effective networking relationships.
• Must have an in-depth knowledge of basic sales and marketing principles and practices.
• Proficiency in basic computer skills including Word, Excel, and/or sales & marketing software required.
• Must be able to represent the community in a positive and professional manner in terms of communication, conduct and appearance to referral sources, potential customers, and to the general public.
• Subject to pre-employment screening including TB testing and criminal background check.
• Must be able to work full-time, including occasional evenings and some weekend and holiday rotations.

• Medical, Dental and Vision Insurance (Full-Time)
• Retirement Plan Contribution Match
• Vacation and Sick Time
• Paid Holidays
• Team Member Meals

Salary : $70,000 - $78,000