LEAD, CLINICAL

Lead Medical Assistant – Dermatology

Are you looking for a position in the medical field that provides a meaningful experience to make a difference in patient's lives every day? Pinnacle Dermatology, part of the QualDerm Partners family, has an opening on our dynamic team as a Lead Medical Assistant, full time (5 days / week, no weekends) in our Plymouth clinic. If you are reliable, conscientious and excited to be part of a growing company with a mission to provide skincare solutions that improve lives, apply today. This is a great position for someone who is interested in taking their Medical Assistant career to the next level and is able to motivate and inspire their team to ensure they work as efficiently and effectively as possible. Previous experience in a medical clinic setting is preferred, and dermatology experience is highly desired, but not required. QualDerm is extremely proud to be a place where people want to come to work. As a fast growing medical and cosmetic dermatology provider, our team members all work together to ensure extraordinary care of our patients. As we say, “you’re either taking care of our patient or taking care of those caring for our patient.”

Essential Duties and Responsibilities

Act as a first level, go-to medical assistant, for the providers and staff regarding troubleshooting issues regarding supplies, EMA, and patient flows throughout the practice.

Maximize overall patient flow, including reassigning medical assistants as needed due to patient volume differences or temporarily to assist another team for backlogs.

Ordering, sorting, storing, restocking, and inventory of all medical supplies.

Assure smooth patient flow by prioritizing the following : rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider(s) needs; assisting provider(s) during exams and procedures, and returning patient / pharmacy calls in a timely manner.

Works effectively with insurance companies to get all biologic drugs and other medications approved.

Pre-Authorization initiated same business day.

Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by the provider.

Ensure medical assistants are completing to do tasks, including assisting with other providers to do lists

Assist Practice Manager to research patient and billing issues.

Lead new medical assistants with on-the-job training.

Assist with communicating and monitoring any new processes and procedures for the department.

Provide input to the Practice Manager on employee performance.

Organize patient flow according to protocol.

Prepare path / lab specimens per protocol; complete path / lab requisition forms accurately and completely; document specimens in path log.

Review pathology and lab results with patients per providers instructions.

Phone prescriptions and refills to pharmacy according per providers instructions.

Be familiar and compliant with OSHA Blood Borne Pathogen standards.

Clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.

Maintain medication samples and discard out-of-date supplies.

Maintain infection control policies of office.

Upkeep and cleanliness of exam rooms, supply cabinets, and drawers always well stocked.

Fulfill patient care responsibilities as assigned, assist doctor with patient care.

Knowledgeable and compliant of HIPPA privacy standards.

Obtaining preauthorization for medications required.

Any other duties as required to ensure QualDerm Partners operations are successful.

Supervisory Responsibilities : This leadership position has no direct report supervisory responsibilities.

Qualifications :

Medical Assistance experience required (2-3 years minimum)

Dermatology experience preferred

Prior Authorization experience preferred

Biologic experience preferred

High School Diploma or equivalent required

Bachelor's degree preferred

Benefits of Joining QualDerm Partners :

Competitive Pay

Medical, dental, and vision

401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested

Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 Floating Holidays

Company paid life insurance and additional coverage available

Short-term and long-term disability, accident and critical illness, and identity theft protection plans

Employee Assistance Program (EAP)

Employee Discounts

Employee Referral Bonus Program

INDQDP