What are the responsibilities and job description for the Call Center Sales & Customer Service Representative position at Qualfon?
Overview
Are you a go-getter with a passion making things happen? Do you thrive in a fast-paced, high-energy environment where you efforts change directly into earnings? If so, we want YOU on our team!
Our Qualfon Mission
Qualfon' s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.
What We Offer
More about this opportunity
We are looking for Call Center Sales Professionals to field Inbound Calls with customers regarding mobile devices and plans. Professionals with the ability to close the sale through demonstrating features and benefits of our products and services.
Experienced phone agent who is adept in both customer service and sales skills.
Do you thrive on multi-tasking? Do you love helping others?
Our elite client demands the best! Join our team where excellence and high performance are recognized!
We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!
Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.
What You Will Be Doing
Meet and exceed sales expectations
Highly driven to reach the incentives through achieving sales Targets
Be energized and thrive in a fast paced, high energy, and fun environment
Care for your customers by finding out additional needs, and placing orders for any desired services or products
Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution
Qualifications
What skills you will need
· GED or High School Diploma required; some college preferred
· Customer Service and Sales skills
· Minimum One-year Previous Customer Service/sales Experience Required
· Typing speed of 25 WPM with 90% accuracy required
· Ability to multi-task efficiently
· Computer knowledge in Windows-based application required
· Must be at least 18 years of age
· Manages emotions and maintains positive energy
· Passion for meeting or exceeding performance goals
If you would like to fill out a Voluntary Self-Identification of Disability Form.
Please visit us at Qualfon.com/join-us
Veterans encouraged to apply
Hiring Immediately for Call Center Positions!
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.
Contact qualfon-dialogdirectrecruiting@qualfon.comto discuss reasonable accommodations.
Pay Range
USD $13.00 - USD $13.00 /Hr.
Are you a go-getter with a passion making things happen? Do you thrive in a fast-paced, high-energy environment where you efforts change directly into earnings? If so, we want YOU on our team!
Our Qualfon Mission
Qualfon' s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.
What We Offer
- All team members can further their education and earn a college degree through Qualfon University
- Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
- Team members have FREE access to personal and professional support through our care coaches
- Set schedules majority of shifts are 31-45 hours/week with other opportunities available
- Medical, dental benefits, vision, and life & accident insurance for full-time employees
- Competitive wages: $13/HR Incentives and Program Perks
- $1/HR Shift Differential after 11PM
- The average team member earns $450 a month incentive in addition to their hourly wages
- Opportunities to earn additional income through incentives
- 6 Paid Holidays per year
- Paid Time Off (PTO)
More about this opportunity
We are looking for Call Center Sales Professionals to field Inbound Calls with customers regarding mobile devices and plans. Professionals with the ability to close the sale through demonstrating features and benefits of our products and services.
Experienced phone agent who is adept in both customer service and sales skills.
Do you thrive on multi-tasking? Do you love helping others?
Our elite client demands the best! Join our team where excellence and high performance are recognized!
We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!
Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.
What You Will Be Doing
Meet and exceed sales expectations
Highly driven to reach the incentives through achieving sales Targets
Be energized and thrive in a fast paced, high energy, and fun environment
Care for your customers by finding out additional needs, and placing orders for any desired services or products
Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution
Qualifications
What skills you will need
· GED or High School Diploma required; some college preferred
· Customer Service and Sales skills
· Minimum One-year Previous Customer Service/sales Experience Required
· Typing speed of 25 WPM with 90% accuracy required
· Ability to multi-task efficiently
· Computer knowledge in Windows-based application required
· Must be at least 18 years of age
· Manages emotions and maintains positive energy
· Passion for meeting or exceeding performance goals
If you would like to fill out a Voluntary Self-Identification of Disability Form.
Please visit us at Qualfon.com/join-us
Veterans encouraged to apply
Hiring Immediately for Call Center Positions!
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.
Contact qualfon-dialogdirectrecruiting@qualfon.comto discuss reasonable accommodations.
Pay Range
USD $13.00 - USD $13.00 /Hr.
Salary : $13
