What are the responsibilities and job description for the Head of Quality Assurance Solutions position at QualiTru Sampling Systems (Formerly QMI)?
At QualiTru Sampling Systems (Formerly QMI), we are expanding our team to drive scientific advancements in food quality assurance.
The Director of Food Safety and Technical Services will provide expert consultation, training, and industry engagement in support of our growing customer base. This individual will serve as a subject matter expert both internally and in the liquid food and beverage industry, leveraging their operational and microbiological expertise to guide best practice development and implementation that ensure efficient production and delivery of safe, high-quality products.
This role will also serve as the company's liaison with professional and trade associations, represent QualiTru at industry conferences, and contribute to thought leadership through scientific blogs, white papers, and technical content.
This position requires up to 25% travel for customer consultations, training sessions, and industry events.
Key Responsibilities
Technical Services & Customer Support
- Provide expert consultation on operational and microbiological quality assurance strategies and troubleshooting quality issues for customers.
- Deliver technical training to customers and internal teams on best practices in aseptic sampling and dairy/food processing quality management.
- Collect and analyze customer feedback to refine product offerings and improve service solutions.
Industry & Scientific Engagement
- Act as the primary liaison between QualiTru and professional/trade associations, fostering relationships and ensuring strong industry presence.
- Represent the company as a speaker at conferences, workshops, and industry panels.
- Interface with academic and research institutions conducting sponsored studies for QualiTru, ensuring alignment with strategic objectives.
- Monitor industry and technology trends and evolving regulatory standards in food and dairy processing, advising the company on implications and opportunities.
Thought Leadership & Content Development
- Develop high-quality technical content, including white papers, blogs, case studies, and training materials, to support industry education and company marketing efforts.
- Collaborate with R&D, sales, and marketing teams to translate scientific and technical knowledge into customer-focused messaging and solutions.
