Demo

Billing Administrator

Quality Air
Grand Rapids, MI Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/30/2025
Essential Duties and Responsibilities:
  • Participate as part of the Accounting team to ensure timely and accurate customer invoicing.
  • Audit Work Order labor and materials to ensure accurate billing.
  • Prepare and send approved billing to customers.
  • Resolve billing discrepancies, processing credit memos as needed.
  • Prepare renewal reporting for Management's review.
  • Process customer renewals in ERP.
  • Monitor aged Work Orders and Projects to ensure timely invoicing.
  • Support period-end activities by completing responsibilities within close timeline.
  • Perform additional assignments as requested/needed.
Skills and Qualifications:
  • High school degree.
  • One year of experience in construction billing or Accounting, or equivalent combination.
  • Basic understanding of Accounting transactions.
  • Strong organizational skills and attention to detail.
  • Ability to communicate effectively in verbal and written form.
  • Ability to develop a thorough understanding of what is considered billable versus non-billable and communicate that information effectively.
  • Ability to work autonomously and in group environments, with minimal supervision.
  • Ability to establish and maintain positive relationships with customers and/or customer representatives.
  • Ability to make decisions based on documentation and established procedures.
  • Proficient in the use of Office 365 products.
  • Intermediate Excel experience preferred.
Travel Requirements: Less than 5%
Work Environment and Physical Requirements:
  • The role is based in an office environment with a climate-controlled atmosphere.
  • Prolonged periods of sitting at a desk.
  • Frequent use of a computer keyboard and mouse.
  • Occasional walking within the office to access various areas and attend meetings.
  • Occasionally lifting and carrying office supplies or equipment, typically up to 20-30 pounds.
  • Adherence to policies, procedures, and dress code is required to maintain a professional atmosphere.

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