Regional Operations Director USA

Regional Operations Director USA – Full Time – Permanent – Remote

This new, remote US role will initially focus on hands-on streamlining of operations and implementing identified efficiencies. As the company grows, the role will evolve as part of our growth journey, while continuing to deliver key operational goals. The successful candidate will source data for decision-making and demonstrate excellent leadership to support direct reports and stakeholders in embedding improvements.

What we offer

• Leading QA company – Our teams work internationally across different types of with top professionals in the industry.
• Encouraging Success in our Employees – Ensure you are able to deliver your best and achieve your potential.
• Supportive Management – Having a supportive and open leadership team allows our people to show up and be their best.
• Flexible working schedule – allowing you to live your life around work.

What we are looking for

• Experience in leading teams to achieve operational excellence
• Dynamic individual with a can-do attitude
• A pro-active and hands-on approach to work
• Experience in managing operations in a similar environment and/or industry
• A supportive and engaging approach who can lean in to challenge
• You’ll be comfortable owning delivery for all metrics in your region, from client deliverables to Quarterly 121’s with your team and everything in-between

What You’ll Do With Us

• Oversee and manage daily activities in the assigned region, measured by key performance indicators.
• Develop and implement operational policies and strategies, managing budgets, and ensuring compliance with industry regulations.
• Collaborate with other department heads is essential to align operational goals with company objectives, identify process improvements, and lead productivity and efficiency initiatives.
• Line management to support development and engagement, fostering company culture and continuous improvement.
• Manage client relationships, handle escalations, represent the company in corporate initiatives, and contribute to business development through proposals and client meetings.
• Ensure successful project delivery, develop the QA team, and provide Quality Assurance services to external clients in compliance with regulations and SOPs.
• Effective client relationship management, acting as a point of escalation for risks and issues, representing the company in corporate initiatives, and contributing to business development through proposals and client meetings.
• Ensure successful project delivery, develop the QA team, and provide Quality Assurance services to external clients in compliance with regulations and SOPs

Who We Are

Our company partners with a wide range of clients across the entire drug discovery and development process to improve GxP Quality against global regulatory standards. We work with top 20 Pharmaceutical and Biotechnology companies, all the way to startups.

We strive for excellence, aiming to be the number one choice for our clients and our employees. We are passionate about Continuous Improvement and are always looking for to improve.

Job Type: Full-time

Pay: $140,000.00 - $165,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Are you able to travel occasionally to attend meetings across the USA?

Experience:

• Quality audits: 5 years (Required)

Work Location: Remote

Salary : $140,000 - $165,000