What are the responsibilities and job description for the Lead Generator Coordinator position at Quality Carriers, Inc.?
Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services.
The Lead Generation Coordinator will be responsible for driving recruiting efforts through accepting and initiating contact with a wide variety of sourced leads. The Lead Generation Coordinator will identify, qualify and develop quality driver applications for the Recruiting team. Responsibilities include: inbound and outbound contact, identifying and assessing prospect needs, qualifying them, ensuring they meet QDI requirements. Ideal candidates will thrive working with various communication platforms; telephone, email, social media, and chat, the art and challenge of creative negotiation and will enjoy the cold calling and prospecting cycle in a goal-oriented environment.
Duties/Responsibilities:
• High volume inbound and outbound conversation with drivers from a variety of sources
• Follow up on leads generated through various recruiting activity
• Effectively communicate terminal offerings to prospective drivers
• Identify quality drivers and transition qualified leads to Driver Recruiters for further follow up
• Utilize Tenstreet recruiting software tools provided to source, qualify communicate report and document Driver information
• Maintain weekly reports for management on lead generation sources and hires
• Ability to multi-task while providing accurate information
• Think creatively outside the box on new lead generation sources
• Work under general supervision, but a high degree of initiative and creativity
Required Skills/Abilities:
• Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, position offerings, and handle objections positively and professionally
• Excellent phone presence and interpersonal skills
• Articulate and professional, enthusiastic attitude and a focus on results are required
• Results oriented: capable of bringing prospects to the next step in the process
• Ability to make over 80 outbound calls per day
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
Education and Experience:
High school diploma or equivalent. At least two years related experience required.
Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
This position may require standing, walking, bending, kneeling, stooping or crouching.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.
Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
