What are the responsibilities and job description for the Cash Application Specialist position at Quality Collision Group?
Why Join Quality Collision Group?
Top-5% Benefits Plan in America: Our team is our heartbeat. We strive to be the employer of choice through superior benefits and a culture shaped by our leaders. Your health and financial well-being are our priorities. Enjoy the industry’s best health plan with $0 co-pays, $0 deductible and $1 prescriptions, along with an industry-leading 401(k) match. We are committed to continually investing in our teammates.
Earning Potential: With six-figure earning potential in some roles, we offer one of the most competitive compensation packages in the industry. We believe in rewarding hard work and dedication.
Lowest turnover rate in the Industry: We support your career development with opportunities for growth and advancement, including ongoing training and certifications. Join a team that is committed to your professional development.
Supportive Team Culture: Work in an environment that values integrity, customer-centric service and continuous improvement. Experience the Quality Collision Group difference.
Job Summary
The Cash Application Specialist will be responsible for accurately processing and applying customer payments to their respective accounts, reconciling cash receipts, and ensuring all transactions are recorded properly. This role will involve managing daily cash applications for multiple locations in multiple banks, reconciling and importing into the ERP.
Responsibilities Essential Functions
- Review bank activity to ensure all incoming receipts are posted on a daily basis
- Ensure payments are applied accurately based on customer remittance advice and payment details and in accordance with the posting in the operating system.
- Investigate and resolve unapplied or misapplied payments, including contacting insurance companies or internal teams when needed.
- Maintain accurate and organized records of all payment transactions for audit purposes.
- Identify opportunities to streamline cash application processes, reduce errors, and improve overall efficiency.
- Manage queue of customer refund requests for overpayments or cancelled repair orders and provide accurate validation of cash receipt and eligibility for refund
- Work closely with the finance, accounting, and collections teams to ensure the accuracy of financial data and timely resolution of issues.
Qualifications
- High School diploma or equivalent.
- Associate’s degree in Business or related field is a plus.
Skills
- Proven experience in cash applications, accounts receivable, or similar roles in a fast-paced environment.
- Microsoft Office Skills, particularly Excel are a must.Ability to move through multiple systems/solutions in an efficient manner
- Experience with accounting software, Netsuite a plus.
- Strong attention to detail and ability to work with large volumes of data.
- Excellent communication skills, both written and verbal.
- Problem-solving abilities, especially in resolving payment discrepancies.
- Strong organizational and time-management skills to meet deadlines.
- Ability to work independently and as part of a team.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays, Vacation & Sick Days
- Uniforms
- 401(k) with employer match
- Paid Training
