What are the responsibilities and job description for the Service Advisor position at Quality Collision Group?
Why Join Quality Collision Group?
Top-5% Benefits Plan in America: Our team is our heartbeat. We strive to be the employer of choice through superior benefits and a culture shaped by our leaders. Your health and financial well-being are our priorities. Enjoy the industry’s best health plan with $0 co-pays, $0 deductible and $1 prescriptions, along with an industry-leading 401(k) match. We are committed to continually investing in our teammates.
Earning Potential: With six-figure earning potential in some roles, we offer one of the most competitive compensation packages in the industry. We believe in rewarding hard work and dedication.
Lowest turnover rate in the Industry: We support your career development with opportunities for growth and advancement, including ongoing training and certifications. Join a team that is committed to your professional development.
Supportive Team Culture: Work in an environment that values integrity, customer-centric service and continuous improvement. Experience the Quality Collision Group difference.
Job Summary
We are seeking an experienced, full-time Estimator to join our growing team. A collision repair estimator appraises vehicle damage to determine the cost of repair for insurance claim settlements. Communicates with the vehicle owner to understand their concerns and needs as well as keeping them updated throughout the repair process. We offer continued growth opportunities for employees that have talent, energy and ambition to succeed.
Responsibilities Essential Functions
- Examine damaged vehicles and estimate repair costs
- Work with insurance companies to manage the claims for our customer
- Ensure customer satisfaction with repairs and overall experience
- Reconcile and prepare final invoices matching approved estimates
Qualifications
- Knowledge of major insurance program protocols and have the ability to upload estimates/images that meet those standards accordingly
- Prior experience as an estimator
- I-Car or other industry training history
- Sales Skills
- CCC Estimating system
- Good oral and written skills
- Organized and detail oriented
- Knowledge of the automotive repair process
- A valid drivers license
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays, Vacation & Sick Days
- Uniforms
- 401(k) with employer match
- Paid Training