What are the responsibilities and job description for the QCG8436 Product Surveillance Coordinator position at Quality Consulting Group, LLC?
QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated, and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.
Responsibilities
- Putting complaint intake into the system (Previous data entry experience)
- Follow up with the customer, if required (outbound calls to dental professionals).
- Previous customer service experience
- Attention to detail
Qualifications
- High school diploma required
- 1-2 years experience in customer service/ data entry
- Preferred 2nd language (Spanish/ French)