What are the responsibilities and job description for the Customer Service Representative position at Quality Enclosures, Inc.?
Quality Enclosures, Inc., the premier manufacturer of Shower Enclosures and other flat glass products in the northeast, has an immediate opening for a CSR (Customer Success Associate) to join its team.
Come join our positive, challenging, and rewarding environment.
On the job training and room for growth!
The primary responsibilities include:
- Resolving customer inquiries (via phone and email)
- Enter information into the computer accurately and efficiently
- Learn shower enclosure components and construction concepts
The ideal candidate will possess the following:
- Strong attention to detail
- Effective oral and written communication skills
- Ability to type accurately and efficiently
- Eagerness to assist teammates and customers
- Must be able to succeed in a fast paced environment
- Self-starter/able to work independently
Desired (but NOT Required) Skills:
- Experience in customer service, data entry, retail, hospitality, etc.
- College degree
Please submit your resume today for consideration.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you an independent, hard-working, detail-oriented individual?
- Can you come to work on-time, every scheduled work day, on-site in Central Islip, NY?
- What are your salary requirements?
Work Location: In person
Salary : $20 - $24
