What are the responsibilities and job description for the Mechanical Equipment Specialist position at Quality Equipment, LLC?
Quality Equipment, LLC prides itself on its commitment to customers, employees, and the community. Our company's work culture is characterized by ethics, entrepreneurship, and a strong work ethic.
We strive to be the premier John Deere dealer in our region by serving our customers with dedication and integrity.
As a Field Service Technician, you will have the opportunity to join our team in Fuquay-Varina and contribute to our mission of providing exceptional service to our clients.
BASIC FUNCTIONS AND RESPONSIBILITIES:
- Perform basic diagnostic and repair tasks on agricultural and turf equipment, as well as established Ag Management Solutions products.
- Disassemble, assemble, and repair components and machines.
- Complete all service tasks assigned by the Service Manager.
- Prepare forms detailing work performed on repair orders.
- Report any additional work required on equipment to the Service Manager for proper and safe operation by the customer.
- Participate in training programs directed by the Service Manager.
- Account for all time and materials used in performing work duties.
- Maintain a clean work area and perform work in a neat and orderly fashion.
- Report any issues with shop tools, equipment, or vehicles that are in a serviceable condition or are unsafe for use.
- Follow all safety rules and regulations in performing work assignments.
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS:
- High School Diploma or equivalent experience required.
- 1 year(s) of experience performing service repairs.
- Ability to write diagnosis and work completed on routine reports (repair orders).
- Proficient knowledge of engines, transmissions, electrical systems, and/or hydraulic systems.
- Ability to use personal computers and various types of diagnostic equipment.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Ability to speak effectively one-on-one with customers.
- Ability to operate vehicles and equipment used for diagnostic purposes.
- Valid driver's license required for potential driving situations.
- Ability to operate a forklift, preferred.
- Must possess a set of tools.
PHYSICAL DEMANDS:
- Weight Requirements: Lifting up to 50 lbs.
- Mobility: Squatting, bending, lifting, reaching, twisting, standing, and sitting.
- Visual: Working with PCs, smart devices, and close detailed work.
- Driving: Occasional – Short and long distances.
- Dexterity: Ability to grasp and manipulate standard tools and office equipment.
- Noise: Medium to High.
Our employees receive competitive wages and participate in the benefits package which includes medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match, and a company discount. We also provide significant paid training and opportunities for professional and personal development.
