What are the responsibilities and job description for the Front Desk Agent position at Quality Inn and Suites?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries with excellent phone etiquette.
- Check in and check out customers
- Perform administrative tasks including filing, data entry, and document management.
- Assist with office management duties to ensure smooth daily operations.
- Provide support as a personal assistant when required, helping with various tasks as needed.
- Maintain a clean and organized front desk area.
Qualifications
- Proven experience in customer service or administrative roles is preferred.
- Strong organizational skills with the ability to manage files and calendars effectively.
- Excellent phone etiquette and communication skills.
- Ability to multitask while maintaining attention to detail.
- Familiarity with office management practices and procedures.
- Experience with phone systems is advantageous.
- A positive attitude and willingness to assist others as needed.
Join us as a Front Desk Agent where you can make a significant impact by providing outstanding service while enhancing your professional skills in a supportive environment.
Job Type: Full-time
Pay: From $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Robstown, TX 78380 (Required)
Ability to Relocate:
- Robstown, TX 78380: Relocate before starting work (Required)
Work Location: In person
Salary : $11
