What are the responsibilities and job description for the General Manager position at Quality Inn and Suites?
## Overview
We are seeking a dynamic and experienced General Manager to oversee our hospitality operations. The ideal candidate will have a strong background in hotel management, team leadership, and customer service.
## Responsibilities
- Manage day-to-day operations of the hotel, including overseeing staff, inventory, and customer service
- Ensure high levels of customer satisfaction through excellent service
- Recruit, train, and supervise staff members
- Set operational goals and monitor key performance indicators
- Develop and implement strategies to increase revenue and profitability
- Maintain compliance with health and safety regulations
- Handle customer inquiries and resolve any issues promptly
## Requirements
- Previous experience in hospitality management
- Strong leadership and team management skills
- Knowledge of POS systems and industry best practices
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and make quick decisions
- Experience in interviewing and hiring staff members
- Familiarity with quick-service operations is a plus
Job Type: Full-time
Pay: $42,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Shift:
- Day shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Pullman, WA 99163 (Required)
Work Location: In person
Salary : $42,000 - $55,000
