What are the responsibilities and job description for the Hotel Receptionist position at Quality Inn and Suites?
Job Overview
We are seeking a Night Auditor/Front Desk Agent to join our hospitality team. The ideal candidate will be responsible for providing exceptional guest services and ensuring a seamless experience for our hotel guests.
Responsibilities
- Greet guests upon arrival and check them in or out of the hotel.
- Handle phone calls and respond to guest inquiries in a prompt and professional manner.
- Manage front desk operations, including answering phones, processing payments, and maintaining accurate records.
- Assist with night audit procedures, including counting and reconciling cash and credit card transactions.
- Maintain a clean and organized front desk area.
Requirements
- Experience in customer service, preferably in the hospitality industry.
- Fluency in multiple languages is a plus.
- Ability to work a variety of shifts, including nights and weekends.
- High school diploma or equivalent required; hospitality management certification is preferred.
Skills
- Customer service
- Guest services
- Hotel
- Phone etiquette
- Night audit
- Hospitality
- Front desk
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
- On call
- Overnight shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Perryton, TX 79070 (Required)
Ability to Relocate:
- Perryton, TX 79070: Relocate before starting work (Required)
Work Location: In person
Salary : $9 - $11
