What are the responsibilities and job description for the Night Auditor position at Quality Inn Center City?
Job Summary
We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests. This role requires excellent customer service skills and the ability to handle various administrative tasks while maintaining a welcoming atmosphere for our guests.
Responsibilities
- Perform nightly audits of financial transactions and ensure accuracy in guest accounts.
- Provide exceptional guest services, addressing inquiries and resolving issues promptly.
- Manage the front desk operations, including check-ins, check-outs, and handling reservations.
- Maintain accurate records of room availability and occupancy.
- Prepare daily financial reports and summaries for management review.
- Ensure that all phone systems are functioning properly and respond to calls with professionalism.
- Assist with guest relations by providing information about hotel amenities, local attractions, and services.
- Uphold high standards of hospitality management by maintaining cleanliness and organization at the front desk area.
Requirements
- Previous experience in hotel management or hospitality is preferred.
- Strong knowledge of night audit procedures is a plus.
- Excellent phone etiquette and communication skills are essential.
- Multilingual abilities are highly desirable to cater to diverse guests.
- Ability to work independently during night shifts while managing multiple tasks efficiently.
- Strong attention to detail with a focus on accuracy in financial reporting.
- A friendly demeanor with a passion for providing outstanding guest services.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 8 per week
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Ability to Commute:
- Philadelphia, PA 19107 (Required)
Ability to Relocate:
- Philadelphia, PA 19107: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15